Terms of Service
These Terms of Service ("Terms") govern your access to and use of vitricmedia.com and its subdomains (the "Site") and the marketing, advertising, consulting, and related services offered by Vitric Media ("Vitric," "we," "us," or "our"). By accessing the Site or engaging our services, you agree to be bound by these Terms. If you do not agree, do not use the Site.
1. Who We Are
Vitric Media is a performance marketing company that helps ecommerce and online businesses grow through advertising, creative, funnel development, and related services. Specific engagements are governed by the proposal, order form, or service agreement you enter into with us; where such an agreement conflicts with these Terms, that agreement controls for that engagement.
2. Use of the Site
You may use the Site only for lawful purposes. You agree not to:
- Use the Site in any way that violates applicable law or regulation;
- Attempt to gain unauthorized access to the Site, its servers, or any connected systems;
- Interfere with or disrupt the Site, including through viruses, scraping at disruptive volume, or denial-of-service activity;
- Impersonate any person or entity or misrepresent your affiliation with any person or entity;
- Use the Site to transmit spam or unsolicited commercial messages.
3. Applications and Communications
When you apply to work with us, book a call, or submit a form, you represent that the information you provide is accurate and that you are authorized to provide it. By submitting your contact information you consent to being contacted by us about your inquiry by email, phone, or text, as described in our Privacy Policy. You can opt out of marketing communications at any time.
4. Intellectual Property
The Site and its contents, including text, graphics, logos, images, video, page designs, and software, are owned by or licensed to Vitric and are protected by intellectual property laws. You may view and share links to the Site, but you may not copy, reproduce, republish, distribute, or create derivative works from Site content for commercial purposes without our prior written consent.
Where we create deliverables for clients, ownership and license terms for those deliverables are set out in the applicable service agreement.
5. No Guarantee of Results
Marketing outcomes depend on many factors outside any agency's control, including your offer, pricing, fulfillment, market conditions, and platform behavior. Except as expressly stated in a signed service agreement, nothing on the Site is a promise or guarantee of revenue, return on ad spend, engagement, or any other specific result. Case studies and testimonials describe specific client experiences and are not a guarantee that your results will be similar.
6. Educational Content
Content we publish, including videos, posts, lessons, and community resources, is provided for general educational and informational purposes. It is not legal, financial, tax, or investment advice. You are responsible for decisions you make based on it.
7. Fees and Payment
Fees for services are set out in your proposal, order form, or service agreement. Unless otherwise stated there: fees are due as invoiced, payments are processed by third-party payment processors, and fees paid for completed service periods are non-refundable. We reserve the right to suspend work on accounts with overdue balances.
8. Third-Party Platforms
Our services often involve third-party platforms (such as advertising networks, social platforms, and ecommerce providers). Those platforms have their own terms and policies, which you are responsible for complying with. We are not responsible for actions taken by third-party platforms, including account reviews, restrictions, policy changes, or outages.
9. Disclaimers
THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VITRIC AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). LIABILITY RELATING TO PAID SERVICES IS GOVERNED BY THE APPLICABLE SERVICE AGREEMENT. IF YOU ARE DISSATISFIED WITH THE SITE OR THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SITE.
11. Indemnification
You agree to indemnify and hold harmless Vitric and its owners, employees, and contractors from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your misuse of the Site, your violation of these Terms, or your violation of any law or third-party right.
12. Termination
We may suspend or terminate your access to the Site at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful. Sections of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnification) will survive.
13. Governing Law
These Terms are governed by the laws of the United States and the state in which Vitric Media is organized, without regard to conflict-of-law principles. Any dispute arising out of these Terms or the Site will be brought exclusively in the state or federal courts located in that state, and you consent to their jurisdiction.
14. Changes to These Terms
We may update these Terms from time to time. The "Effective date" above shows when they were last revised. Changes take effect when posted on this page, and your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.
15. Contact Us
Questions about these Terms: